Privacy statement

Privacy policy

Website data: When you visit our website, we collect and temporarily store traffic data in the server logs. This includes your IP address and device information such as browser type and browser version, date and time. We use Google Analytics, Facebook Pixel and Hotjar to analyze trends (e.g., popular pages on our site) and to help resolve any UX issues you might encounter. We do not store any personally identifiable data. API data: When you use our API's web services, we record your IP address and request parameters in our server logs. We do not record data you send through the q-parameter (i.e. your document). Personal data: When you sign up to use our services, we'll ask for personal information, like your name, address and your e-mail address. We take all reasonable steps to ensure that the data is stored securely, including methods such as Secure Socket Layer (SSL) and data encryption. Payments: We do not store your credit card information. We instead rely on the secure third-party payment processor Stripe. You may also want to read Stripe's privacy policy: https://stripe.com/us/privacy. Cookies: When you sign in to your account, we'll utilize a cookie to identify you. Our cookies do not collect any personal information. We will not disclose your personal information unless required to do so by law, or if you violate our terms of use.

Legal Version

TEXTGAIN BVBA (we, us, our) operates textgain.com (our services). By using our services, you agree to the collection, use and disclosure of personal data according to this policy. PERSONAL DATA When you use our services, we may ask for information that can be used to contact or identify you. This may include, but is not limited to, your name and e-mail address (personal data). We use your personal data to provide and improve our services. We will not use or share your personal data except as described in this policy. COOKIES Cookies are small pieces of data sent from a website you visit. Cookies are sent to your browser and stored on your device, for example to remember your preferences when you revisit the website. We use cookies to collect traffic data and determine whether you are signed in. You can disable cookies in your browser, but this may also disable some of our services. THIRD-PARTY SERVICES We may use third-party service providers to facilitate our services on our behalf, or to assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf, and are obligated not to use or share it for any other purpose. THIRD-PARTY WEBSITES We may link to third-party websites on our website. If you click on a third-party link, you will be directed to their website. We have no control over, and assume no responsibility for the content or policy of any third-party website or service. DATA SECURITY Your personal data is very important to us, but remember that no method of electronic transmission or storage is 100% secure. We use robust, industry-standard methods to protect your information, but we cannot guarantee its absolute security. DATA TRANSFER Your personal data may be sent to (and stored on) servers located outside of your state, province or country, where data protection laws may differ from those in your jurisdiction. When you consent to this policy and provide data to us, you agree to this transfer. REGULATORY COMPLIANCE We will disclose your personal data when required to do so by law, or if we believe that this is necessary to comply with the law and reasonable requests of law enforcement, or to protect the security of our services. POLICY CHANGES This policy is effective from January 10, 2016. Please consult this page on a regular basis for updates to our policy. If you have any further questions, please contact us.